Frequently Asked Questions

Frequently asked Questions


What currency is the prices I see on the site?

All prices are in USD.


I just placed an order, when will it ship? 

We make every effort to ship items as fast as we can.  Please allow 1 business day production time for your order to ship out.  Average shipping times are 3-10 days.  Tracking numbers will be updated once your order has been shipped.


I am not in love with my order, may I return it?  What if there is an issue?

We offer a 100% money back guarantee if the product is defective or damaged.  We give you 30 days to send it back to us for a full refund.  You must ship it back at your own expense.  Once we have received the product, we will refund the full amount of your original purchase price.  Please include your name and order number on all returned parcels. 

Please note:  If your package is already on the way to you, you must wait for it to arrive and return it before receiving a refund.


Can I cancel my order? 

You may cancel your order with no penalty!  You must cancel your order before it ships.  If the item has already shipped, please use our easy return system to get a full refund.


I have entered an incorrect address, what do I do now?

If you have misspelled or auto filled in an incorrect address, simply reply to your order confirmation email and confirm.  Once you double check if the address given is wrong, kindly notify us via email at  If the given address is wrong, we can change the address to the correct one within 24 hours.  No refund will be given after the 24 hours of an incorrect submission.


How long does shipping take? 

Shipping times vary as we ship worldwide from different fulfillment centers based on your location.  The average shipping time is 3-10 business days. 


I have a question that wasn’t answered.  Can you please help?

Absolutely!  We are here to help.  Please send us an email to and we will be happy to assist you in any way we can.  We do receive a large number of emails.  If you wish to get a prompt response, please attach your order number and address the problem clearly, thanks.

30-day Return Policy

If you are not satisfied with your shopping experience, we will pay for the return shipping and give you a full refund on your purchase, every time!

Lowest Pricing Guaranteed

Our partnerships with wholesale warehouses across the nation allow us to provide the lowest price possible on the best name brand products available!

Located In USA

All of our products are warehoused here in the US and ship directly from our facilities to you. You can rely on the safest and most efficient shipping!

Contact us

Give us a call! A customer service specialist will assist you between 9 AM-6 PM PST. Monday-Saturday. Our Toll Free Number is 1-888-778-9155.